The super professional staff Jacson had really made my day! Overall, the staffs here are fantastic and super helpful! I highly recommend this place! Special shout out to Jacson Cardona and another woman (didn't catch her name) for their warm, professional, and helpful service! I visited on last Saturday afternoon to buy some coolant because my car was making noises, and I thought it was due to low coolant. I asked at the counter which type I should buy, and they helped me find the right one for my car. While checking out, I described the noise issue to Jacson and the woman. They went out to check my car and told me it was likely due to worn brake pads and rotors. To my huge surprise, they offered to replace the brake pads for me since it was late and no repair shops were open, and it was dangerous to drive my car. Jacson helped me buy the correct brake pads and rotors, then spent almost 1.5 hours replacing them, and adding the coolant WITHOUT asking for anything in return. He was also super patient in even teaching me how to do it myself! I would personally thank Jacson, and will definitely recommend all my acquaintances visit this AutoZone!
Great experience thanks to JACSON!!
My car had suddenly died and after having 2 AAA guys come look at it to tell me I needed a new battery, I called AutoZone right away. They had my battery for a 2011 vehicle in stock, got my car jumped and drove right over. I walked right up to the counter to be greeted by Jacson. He rung me up and walked right out to my car to install the battery. He was super friendly, helpful, patient and informative, and even insisted on using his own personal tools because they were better than the store provided ones😂 It was my birthday and dealing with all this car trouble could of been a nightmare, but thanks to Jacson, the whole process was such a breeze, and I was out of there in no time!!
