I will never go back to this place. We went in on 8/6/18 around 9:00 p.m. I would admit that we took a little longer in the order line then we probably should be but we were pretty unfamiliar with their menu. The young lady behind the counter started was impatient and became visually irritated by us asking questions.
Once we placed our order. We set and waited for our food. We ended up waiting 16 minutes and seen two other customers order after us and receive their food before us. After about ten minutes it became clear that the crew was more interested in playing around then doing their job. After the same young lady brought us our food and was walking away, she through her hands up with the peace sign and said peace out and returned to messing around with the other crew members.
Our food was looked nasty. The fries was old and greasy. The cheese curds was burnt to a crisp. We did not even open our burgers. By this point we were done with this place. We went and asked for our money back. The shift manager was unapologetic for our bad experience. She even admitted that our bad experience was because they are within an hour of closing and the crew was ready to get off work.
With both my wife and I, in the food service industry I would never allow my crew to act this way. It was way unprofessional. Would not recommend this place to anyone.
