Tuesday 3/21/2017 1 pm B&A Body Works & Tow: PROFESSIONAL, ON TIME, REASONABLY PRICED, & the Tow Truck Driver, who is a GENTLEMAN! Bob gave me "5 STAR SERVICE!" The B&A Towing price was very reasonable. I called at least- 15/20 places before contacting B&A Tow. The people, who picked the telephone @ the tow truck service companies were: quite rude, impolite, and they didn't "have the time of day for me!" The prices, which I were quoted- for an EXTREMELY SHORT TOW- 3 1/2 blocks, were absolutely & outrageously expensive! They were definitely taking advantage of me- in this situation, & were PRICE GOUGING. Unfortunately, I have to move my Honda, from one repair place to another. I went over to the place - @ around 10:40 a.m. this morning. I needed to pay off my balance, & more importantly get possession of my car back. I had called on Monday 3.20.17 @ 4:50 pm. We agreed on a "1/2 Hour- Open Pick Up Tow Window." I spoke with "BOB" the tow truck driver, on Tuesday 3/21/2017 @ 11:23 am. Bob said, he was going to be there in 5 minutes. He was at the place in EXACTLY 5 minutes! Unbelievable!!! From the moment, this B&A Towing experience starting, I received "5 Customer Service from Bob. He was: PROFESSIONAL, courteous, decent, polite, & well-mannered. Bob knew the importance of face-to-face customer service!! I would WHOLE-HEARTEDLY recommend using B&A BODY WORKS/TOW services for your next unfortunate emergency roadside assistance.

Cobalt D Corazon aka- Lawrence D Janssen