Primary Location
Amenities
Planning
Accepts new patientsAppointments recommended
Accessibility
Wheelchair accessible entranceWheelchair accessible restroomWheelchair accessible parking lot
Payments
Debit cardsNFC mobile payments
Amenities
Restroom
Highly recommend B-Town Eyecare for their service and the high quality frames they curate to carry in their boutique selection.
I’ve gone to B-Town Eyecare a few times for my young son; I love the Nano brand of kids’ eyewear that they carry. Durable and cute. I recently discovered I need prescription glasses myself, and has a good experience with my eye exam with both Dr. Bansal and her assistant. Thorough, calm, explained things well. Jamie who helps with choosing frames and ordering your glasses is very sweet, patient, helpful, and not pushy. I tried on frames at B-Town, couldn’t make up my mind, went to Costco with my Rx and had a bad time there with customer service in Optometry and promptly made another appt to come back to B-Town and try on some more, where the service is sweet. I landed on a pair of Woow brand frames and I really like them. Lightweight, stylish, comfy.
Just avoid this office. There are lots of nice, casual, honest optometry businesses in every neighborhood. This office is run like a weird internet mortgage company, and I came out of a VSP-covered exam with a bill because the doctor didn't warn me before doing costly eye scans. This might be normal for the consultant they hired to make sure they were extracting maximum value from their customers, but normal people think that's trashy and predatory. This place is decidedly trashy. They won't make an appointment unless you sign tons of forms, and one of the lines on one of the forms lets them charge you for procedures without the doctor mentioning it's $200.
There are a lot of nice people who would never think to run up your bill for no good reason. Find one and go there. This is not that place. This place is not nice, not casual, and not honest. It's a trashy business.
FOLLOW UP: Got 2 snail-mail letters today, one certified, telling me I'm no longer a patient at their practice. This after my single phone call challenging the upsell and the review above. TBH, I wouldn't want me as a customer either if the business adds unnecessary expensive services without warning. I'm not nice to businesses of any sort who charge stuff on my tab without asking.
