I have been a patient at Badger Mountain Dental for about two years now. The front desk staff is very kind, helpful, and great at communicating. I have had Brandi as my dental hygienist since I established care at this facility. Brandi is an excellent hygienist. She provides thorough and detail-oriented care, while providing the patient comfort through her pleasant and calming composure.
My interactions with Dr. Braithwaite have always been brief, since I only ever had routine check-up appointments. Due to the brief nature of these encounters, I never quite formed a strong opinion about him and his care.
At my most recent appointment I decided to disclose to Dr. Braithwaite about an upcoming elective procedure I am having done soon. It is something I decided he should be aware of because of it's relevance to my oral health.
He then took this opportunity to share his opinion on the procedure. He began to patronize my decision making by questioning my grasp on the concept of permanence and lecturing me about my parents' opinion on this and even saying "if you were my daughter this procedure would not happen" and to mention to my parents that he attempted to discourage me from going forward with this.
To be clear, I explicitly asked if his unwarranted disapproval was coming from a place of medical concern and he stated it was not.
I am rating this based off how uncomfortable I was made to feel during my last appointment. Before this incident I would have rated this as a 5 star and would recommend friends to go. The whole experience was incredibly unprofessional and condescending. This encounter has left me feeling very disappointed in an establishment I had previously regarded very highly.
