Edit: leaving the stars for now, but recently they are a lot less creative. Mostly they just won't look at the bike if it's anything electronic. I fixed the latest issue with Google in 10 minutes after waking my bike 30 minutes home. I don't know anything about bike repair. Did they drop staff or something?
Bainbrdge Island Cycle Shop is best bicycle repair on Bainbridge, hands down. They have been my go to for the last 5 years because:
They always go the extra mile. They use warranties when there is one, find the correct parts, or even manufacture small parts and solve problems where the off the shelf solution isn't working.
They are very customer focused. There is always someone there and they never make you feel anything other than welcome.
They do good work. If they fix it it stays fixed.
They do all that regardless of where I bought my bike or who the manufacturer is.
If you want helpful, friendly, high quality bike repair on bainbridge island go here first.