The staff were friendly. Owner was not. Felt like just another number. I actually tried going a few times. Their paperwork is a complete wreck. Don't bother doing it online because it's outdated. The two hours you spend deciphering improper English will just have to be reimplemented when you go into the location in person. After you redo the paperwork, you'll finally be led back for an employee to come ask you all the same questions... for a third time. "No, my baby is not a smoker." "No, my 6 month old has never gotten tattoos." (Not exact questions but they are close). Finally, when all the paperwork is done (about 2 hours on top of whatever you spent at home), the main chiropractor will see you. She will then tell you, "I guess your pain, or WHATEVER (with an eye role)..." My baby cried hysterically every time that they were adjusted. I've been to other chiropractor places where my baby will jump into the chiropractor's arms and just giggle with them while they're being adjusted. It's certainly not my baby. Well not return.