Service was not good! Poor communication and expectation setting.
Website states cleaning is $195. Over phone manager stated it could be up $295. On drop off no communication on price, no call through out the day. Called for pickup with sudden change pick up time (4p not 5p) as states d day before and morning of drop off. On pick up no mention of price change. Rang up price increase of 50%. When asked the manager said that $195 is for clean cars??? Mine had dirt and a couple sticky spots. And oh he charges up to $450 if a car is actually dirty.
Poor communication and expectation setting. I will not be going back to this business.
Wow!! There aren't words to express how impressed I was when I picked up my truck. The truck was hand washed and waxed, but the interior was absolutely spotlessly clean. No more dog hair!! NONE!! That's impressive!! Jason, (owner) spent time explaining what would be done and the cost. The truck (5 years old) looked brand new!! (He said it would) I shouldn't have been too surprised because even the shop was REALLY clean. I would definitely recommend Ballistic Auto Detail and will absolutely be a return customer. Do your vehicle and yourself a favor and go see Jason at Ballistic Auto Detail
