I contacted the company through Yelp to get a quote. They scheduled a time to visit the project site and took my details.

About 30 minutes before they were supposed to arrive, I received a voicemail stating that they don't work on apartments. I was on a work call at the time, so I missed the call. I tried to respond through their chat and by calling, but it went to voicemail.

I own a condo, but it seems they consider it too similar to a standard apartment. I requested a paint job, so be sure to own a home or similar properties before reaching out.

Very inconvenient and I took time off of work to accommodate them.

Update: It seems they arrived at the scheduled time despite having cancelled the appointment. Unfortunately, since I believed the appointment was cancelled, I took a work call and couldn't respond to their last minute changes. I moved my break later in the day to accommodate them but when they canceled and I was given the opportunity to clock out earlier in the day if I continued to work, I did, thus missing their call. However on an upside, they do work on apartments but only through the apartment management. They mistakenly assumed I live in an apartment complex, although I live in a condo, which could have been clarified with a quick Google search of the address or if they reached out and asked not immediately chosen to cancel the appointment. I did specify that this was a condo and not an apartment in the Yelp request. Additionally, it is troubling that the company framed the situation as confusion on my part and criticized me for voicing my concerns publicly, especially after they cancelled the appointment and sent someone out without confirmation.