Banfield Pet Hospital

Primary Location

Main location26761 Aliso Creek Rd Aliso Viejo California 92656 US(949) 360-0807

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Customer Reviews

2.4

2 Reviews

Stephanie Castrillo2 months ago

From

Do not bring your pets here!

My kitten almost died by vaccinations and the Dr. who saw my adult cat for constipation didn't even want to answer a question I had as she was "too busy" and on the phone.

Disappointed with Dr. Candeletta and Dr. Giahi and their vet tech staff.

Avoid this place.

I'm actually going to the board to file a complaint of negligence.

I already contacted their corporate office and i filed a complaint. Never heard back.

I'm never returning my pets here and I don't want nothing to do with this hospital!

And NO I will not waste my time writing you an email at Banfield cares because Banfield doesn't care. I already called corporate and they didn't even bother!

0 Likes

W Fa year ago

From

I wish there were a negative value rating, 1 star is too much for Banfield, or I mean Scamfield. If you join their wellness program, be prepared for them to try and trick you into renewing it. And every time I took my pet there, they always tried to use all the wellness cover things so they could make $$$. There is no care for pets. We realized the entire process was corrupt. This is not a company you want to trust with your pets.

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FEDERICO DE LA FUENTEa year ago

From

Stay away, scammers, thief, they are scamming the Costa Mesa people making you sign on a credit card machine a contract that literally they DO NOT SHOW YOU, they DO NOT EXPLAIN YOU, and they catch you for years on a monthly membership that is complete useless. When you go to complain, they laugh on your face, and they write on a piece of paper a corporate phone number, good luck trying to reach someone there,, when you finally get someone they tell you that you sign a contract and they will still charging you the time they want.. THIS IS A SCAM, THEY STEALING MONEY PLAYING with your lovely pet, doing BAD BUSINESSES, UNETHICAL, UNPROFESSIONAL, EVERYTHING WHAT IS BAD ON BUSINESSES!! EVERY TIME I WENT THERE WERE OTHER CUSTOMERS YELLING, COMPLAINING, for bad treatment, for money problems, PLEASE DO NOT FALL ON THIS THIEF HANDS, find a real vet for your loved friends! This is a BAD PLACE!

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