Absolute garbage. Been with BofA for over ten years. Can’t ever help me and have frequently been left with zero solutions when I do call. Need a check? Too bad. Can’t get someone on the phone let alone ask if there is any easy way to buy a single check (or just a few in an emergency event). Been on hold for 30+ minutes because there isn’t an option for my question so I guess I have to wait longer. Called this branch but was consistently forwarded so I called BofA customer service. Still no answer. Ready to take my money out and put it in my credit union account. At least they seem to care. Bank of America sure does not. Go anywhere else. Save yourself the extreme frustration that Bank of America is the best at givin

Editing to add that I went in to ask about another option of a cashiers check or money order which I was told over the phone would be options while I wait for checks. Person I spoke to said there is no difference except that cashier checks are $15 and a money order from fred meyer would be $3… so if I want to save money to go there so I thanked her and left. She did not tell me there are limits on money orders, ask how much I needed for my daycare deposit. So now I find this out at Fred Meyer and that I will need to spend $15 on a cashiers check.. if I would have known, I would have spent the $20 to rush my checks but I thought I was getting information from people that we’re looking out for me. They weren’t. Bank of America is useless.