Juan Ca month agoFrom
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Everyone says this but this would be a 0 stars if it was possible. Went here to deposit a check, I asked the untrained lady that attended me if there would be any holds or when I could expect my money, she replied with “you should see it by tomorrow”. False information from a worker who hasn’t been properly trained. The check is on hold for 10 days, why? No clue, no one at Bank of America can give me an answer. The company I work for already “paid out” the check per their records. Now how do I know this person isn’t properly trained? Because some other lady there, who knows who she is, tells me that there’s no way to know if a check will be put on hold or not. Terrible place, I will be cancelling my account as soon as my check is taken off hold. Been with them for 16 years, unfortunately this is how they treat their customers.
Nathan Becketta month agoFrom
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One of the few left open. Understaffed. Pay for more tellers wages. I have never not had to wait at all hours of the day. The problem is not the staff. Just lack of staff and lack of locations. Sad bank of america has gone downhill so much.
Richard Dunbara month agoFrom
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Absolute worst backing experience I’ve ever had gone through. If it wasn’t for my Alaska Airlines Visa I have there is No Way I would ever bank with them. Unless you like standing in line for 20 to 45 minutes each time take your money elsewhere.