Jeremy Millana month agoFrom
Horrible customer service at this branch . Banner bank is a great bank , but at this actual location they provide horrible customer service , and they will lie to you as well . Seems like they have a bunch of young kids working there that do not know how to provide good customer service , which is crucial in this line of work . Don’t deal with this branch . The ones in college place and Issac’s ave are the ones you want to go too .
Kitty Roda month agoFrom
After being with banner for several years I couldn't believe the horrible service I got today by the "manager" she kept saying I was talking over her. I was very upset but she didn't understand what I was asking obviously she forgot its the customers who make sure they get pay checks ;) I worked for a crooked bank before and I was disappointed to see my favorite bank turn that route its one thing being stern and firm but its a whole new ball game when you just can't be professional. Could not even answer the questions ignored me "because I was talking over her " if a customer has a question and you can not answer it please do your job and get me to someone who can. I will make sure everybody I know hears about this . basically told me I needed to start a registration booklet to manage my money . I'm pretty sure that's what online banking was provided for and all the sudden this month out of years and years. It is not "accurate " ok. Here take my money!!!! 😂 yea ..No, goodbye taking my business else where . some of the gals that work at this branch are the sweetest sadly there is only 1 left of those few . I have no clew what kind of employees banner bank has employed but banner bank is not what it use to be and that's sad.
BigBlessedFamily 2000a month agoFrom
Often times the bank has system problems. You go to buy something with your card and transaction fails. Calling the bank they say their systems are down. This has happened more than once. Same thing for deposits sometimes systems are down so all types of banking come to a standstill. I finally changed banks. Hopefully this new bank doesn't have similar issues.
