I had an ongoing, complex transmission issue that involved two transmission failures within a two-month time span.
I was referred to Barrett by another local shop that spoke very highly of them, and I see why!
From first contact, Mark was incredibly kind, helpful, and knowledgeable. He guided me through the diagnostic and repair process with ease. I was floored by how quickly they were able to find and correct the underlying thermal bypass issue.
They connected directly with the previous technician that worked on my car to gain repair insight, pool resources, and solve my transmission issue within just a couple days! I was impressed by their level of expertise, professionalism, and care to help me get back on the road quickly.
Repair technician Brad broke down what happened for me in a way that I could understand and clarified next steps.
Barrett Transmission was fantastic to work with. They offered direct communication, went above and beyond to quickly diagnose issues, and gave an accurate repair timeline.
Barrett totally exceeded my expectations and provided excellent repair work. I highly recommend them for your transmission repair!
Thanks for all of your help and insight, Mark and Brad!
Our transmission went into limp mode while traveling from Alaska to Oregon. We called Barrett’s at 440 pm and they said come on over and we will get you taken care of. Explained we had 5th wheel trailer also. They let us park the trailer and stay in side their fence, including after hours. And gave us a key to the gate to get out. They got the truck transmission rebuilt and had us back on the road in less than 2 days. They took great care of us. Transmission was rebuilt way heavier duty than the stock one was. And made sure we were aware of a 2 year nationwide warranty.