Becky Bi6 days agoFrom
You’ll never receive text regarding your prescription is ready like they used to do. You’ll need to show up and they will then start working on getting them ready. And they usually take 15 mins. So that means you cannot just stop by and pick up your prescription. You need to be there to tell them time to get to work before they actually do anything. What an inefficient pharmacy. Worst pharmacy ever.
Marga White6 days agoFrom
Yesterday, my boyfriend and I wanted to buy some of the canned salmon that is usually sold at most Bartells. He called this store beforehand to make sure they had some in stock. The call was on speaker phone so I heard everything. He spoke to a woman who said her name was "Mary." When he asked if they had any, she immediately said "No, we do not" in a very terse manner. He asked if she could check and she sounded annoyed and said to wait. While we were waiting we heard her working with another customer. She got back on the line and again said they didn't have any. I don't believe that she bothered to check the shelves at all. The customer service at this store is often just awful. It's the closest one to me, but I stopped using their pharmacy because they were so rude. The funny thing is that we tried another Bartells in Redmond directly after that and were treated wonderfully! They checked to see if the canned salmon was in stock and offered to set some aside for us at the front counter. When we arrived we saw that they followed through beautifully! The staff at the Redmond store were very helpful and friendly!
D Lynn6 days agoFrom
We want to send our gratitude and admiration to Sean, in the pharmacy at Houghton Center. Sean is an amazingly knowledgeable, detailed and thorough pharmacist who is never too busy to provide feedback and valuable guidance with questions and/or prescription concerns. So very personable and friendly despite the obvious demands on his time. We hope Bartell Drugs will not overlook the quality and consistency of a genuinely exceptional service Sean provides Bartell customers.
Main location10625 NE 68th St Kirkland Washington 98033 US(425) 827-3934
