Josie Long7 days agoFrom
My husband bought a bottle of Enfamil vitamin D for my two month old baby at the store on February 15,2024 . I opened it on this Tuesday March 19 , 2024 and I found that it had expired on September 1, 2023. I couldn't believe that the pharmacy was selling expired baby vitamins. I took it to the pharmacy and told the store staff. She apologized and said that they had recently checked the vitamins and that I could go to the shelf and get a new one. But when I got to the shelf, I was shocked because the other two boxes on the shelf were also expired on March 1, 2024. Apparently they didn't check the date of the vitamins . So I told the cashier , she said she would deal with it and offered me a refund, I had no choice, but when she helped me refund, it was declined. She asked me to call the number on the receipt to find out why. I was speechless, I don’t want to waste my time for 13 dollars. I hope that the sale of expired products in their stores will be taken seriously so that this will not happen again in the future.
Tyler Parke7 days agoFrom
The lady running the day shift at the pharmacy is very rude. Was the only one there, waited at desk for about 5 minutes where it was clear I was seen by staff but not acknowledged. Then for the prescription sent the day prior she "didn't see anything in the system" then just walked away. No effort, no communication, not even a "Sorry sometimes the system takes more than 24 hours to refresh".
Kyle7 days agoFrom
Due to staffing they are now closing the pharmacy 1:30-2. No notice of this anywhere till we drove into the store. We also seem to have constant issues with this pharmacy shorting the prescription and us having to go back when we don’t have all the doses needed. Unfortunately I think we will be choosing a different drug store for our needs going forward. It’s really sad to see the Bartell stores going down hill after the buyouts.
Main location22117 SE 237th St Maple Valley Washington 98038 US(425) 432-9500
