kiki szillat14 days agoFrom
DO NOT USE BARTELS. These people are theives. They posted a home for rent, my wife and I applied we were quilfied at three other property managment bussiness. Bartels told us we would have an answer in ten days and that we were good to go. We waited three weeks and we never herd back from them. I went there in person, and just got the run around. They took our app fee, and never offered to find us some other place to rent. When I asked they told me to leave. That they could not help us anymore. DO NOT USE BARTELS. They will rip you off.
Trip14 days agoFrom
I've worked with Bartel's now for 4 years and have had a great experience. They are very professional and responsive managing properties for me. They have an excellent group that works well together. I have worked with many other agencies here and in other areas and must say that Bartels is fantastic!
rebecca castle14 days agoFrom
These people are so rude!! I called regarding one of their listing and the lady I spoke with said she needed to send me a form to sign due to COVID-19 before I could see the place. Completely fine, as I understand this is a crazy time to be looking at places. However, she could not figure out how to send the docusign document. It kept saying it was expired. Finally she sent it via emial and I sent it back right away. No response from the management company. I called left a message still no response. I called again and spoke to Sivana and told her I had sent the document and have not had a response. She then rudely yelled at me stating I needed to call and make an appointment. Which I told her I had called and left a message and that I am calling again now. She never apologized and stated that they are very busy and can not call everyone back as they were only working 9-3 and they were to overwhelmed. She was very rude stating that I had missed my chance to look at that house because they have to much activity on that particular one. But, that I can look at the web-site and choose something else or call back next week to schedule a time to look at the unit I am interested in. I will definitely not call back nor will I use this company. I can only imagine how they treat their renters.