Baymont by Wyndham Tri-Cities/Kennewick WA

Hotel

Unclaimed

(509) 736-3326

wyndhamhotels.com/baymont/kennewick-washington/baymont-inn-and-suites-tri-cities-kennewick-wa/overview

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Primary Location

Main location4220 W 27th Pl Kennewick Washington 99337 US(509) 736-3326

Unassuming rooms & suites in a down-to-earth hotel offering an indoor pool & free breakfast.

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Customer Reviews

2.8

3 Reviews

Rena Hanson20 days ago

From

the night clerk was very helpful and polite. the day clerk clearly ignored my daughter in her wheelchair trying to get in the front door, which was very unkind and there was no automatic door open button for her to use. the ADA room was NOT ADA; not enough room for her wheelchair to get around. Also, the entire place could use a good deep cleaning. also, the pool is unheated which made it very uncomfortable to use for EVERYONE sttaying there.

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delenasue20 days ago

From

I came in and ask about availability and was given rate. Had found a better deal on Expedia. She said I could have a seat and she would call me up once reservation was made. I did so. She called me to the desk said she needed an ID and a credit card for incidentals. I handed her both I immediately got notification from my credit card that I have been charged again So I asked the front desk about it She said “yes all hotels charged $20 for incidentals “. I said “if you were going to charge my card, you should have told me”. She said “ all hotels do it.” “ I don’t know what the big deal is. “| The big deal it not being told before it’s done. She said “all hotels charge this and I stay at Wyndham all the time and this rate is always charged. “. |I had just stayed at 3 different Wyndham hotels and never been charged this |She was very rude about it when all she had to do was let me know I would be charged and that it would be returned if no incidents occurred. |Communication should not be so hard

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Theresa Carson20 days ago

From

Stayed Sat to Tues. We were on the bottom floor and could not shut the heavy curtains for privacy. They were partial curtains. Toilet handle didn't work properly and would run until jiggled. Bathtub didn't have no-slip grips so stepping in to shower was slippery and hazardous. Spout in the bath had to be jiggled to get the shower thing to pull up. Room had a funky smell but at least the window opened to clear that out. Carpet had sticky spots on it. Hot tub was clean on Monday and Tuesday. Lots of people on the weekend so I'm sure that's why it wasn't real clean then. Breakfast was very average looking. I wasn't brave enough to try the "eggs" or sausage, but the yogurt choices were fine. The people seemed friendly enough, especially housekeeping. Oh! Beds were comfortable. Overall, the room needed maintenance, and deep cleaning. I wasn't altogether happy. If I could find a better maintained place, similar price, with a hot tub, I'd not come here again.

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