T F15 hours agoFrom
I was disappointed with my whole experience. I saw advertising on IG so I thought I'd check it out. From the second I entered the store, I felt I was being watched. Then no matter where I was, there was a young lady supposedly stocking shelves but I know full well she was watching me. I did not see a large selection of books by African Americans but seeing how I was treated, I'm not surprised. Then I asked about a certain book and the cashier told me I needed to look at the price, which may have been possible if I could actually reach the books. There was a man in there with a dog off the leash. When i came around the corner the dog looked like he thought about biting me. That store is way to small for people with large pets. Clearly the dog wasnt a service animal. I would say i did like the old bookstore vibe, Overall, I felt unwelcome and I likely will not go back.
Julia S15 hours agoFrom
This is the cutest and best run used book store I’ve ever been to. The selection in here is INCREDIBLE and the staff are impressively knowledgeable about what they have in stock. They go through the time of helping you find a book similar to what you were looking for if they don’t have what you wanted in stock. Bought two books for $16! Very affordable. If you’re a new customer you get your fourth book free! :))
Lauren Poore15 hours agoFrom
I absolutely love this bookstore; there's nothing quite like it. However, I've been really disappointed with the customer service lately. The staff seem disinterested and often come across as rude. I often feel like I am interrupting their conversations when I am trying to check out. For example, yesterday I was trying to buy a book and had to wait a good bit while the two employees chatted and flipped through a calendar. I waited a few minutes, all 3 of us making direct eye contact.. lol. I felt like I was invading on their personal time. I really do love this bookstore, and want to shop local, but the attitudes of the employees are making it difficult. We can do better than this.
Main location99 Avenida Serra San Clemente California 92672 US(949) 492-1114
