UPDATED INFORMATION*
I recently switched dental insurance and this office was designated for my family and I. Mind you, the title itself says “FAMILY DENTAL”. I called to make an appointment for my daughters, a 6-year-old and a 2-year-old, the receptionist was friendly and helpful and proceeded to book them both for the same day to be seen one after the other. The day of the appointment, as I’m filling out all the paperwork, the dentist of the facility -Amrit Nehru- sees me with my two daughters waiting for him, doesn’t say a word to us, totally ignoring us. I don’t make a big deal out of it so I let it pass.
When I finished with the forms, he approaches us and tells me to go in with my 6 y/o, as I start walking in with my 2 y/o in my arms he tells me that I can only be with one child.
He said I could either go in with my oldest daughter or I could stay with the baby in the waiting room.
In whose mind is it ok to leave either child by themselves? I thought that for the office to be a “family” practice he would have more common sense. His obvious lack of understanding and compassion are the reason why I’m rating this location with 1 star, and if I could give it a zero I would.
The dentist was very unprofessional, he told me that it was either his way or I could leave, so we left.
My daughters were very shaken to see how their supposed dentist was plain rude and careless, and we all know how hard it is for children to like a dentist. He shouldn’t be allowed to see children at his office. His receptionist was embarrassed and kept apologizing for his behavior.
Choose another dental office if you can, this doctor is the worse.
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In response to your reply “doctor”, never once did you try to explain your stance, all you’re doing in try to make yourself look good.
Also, if your office isn’t adequate for children, why is it called “family dental”? In addition, why wasn’t any of this information given to me when I called to make the appointment for both of my children? Not only that, why would your staff take all our information (including personal and insurance) when we were there (in person) and not mention any of this to me?
You might be good with adults but you should stop advertising your office to families and you only cater to adults.
