Zach Dowell19 days agoFrom
Customer service here is lacking. Despite seeing three different employees circle around me during my visit, not one spoke to me. Every time I looked at or picked up an item someone was rushing over to make sure I put back. After making my purchase, which I was considering not just on principle, the three employees audibly said "damn I didn't think he'd buy anything" I would have bought more if I wasn't being circled like a vulture. If you want to stop shoplifting, you should try actively engaging with customers.
Xavier McDonell19 days agoFrom
I am an artist, Ben Franklin is my go to for art supplies if I didn’t get what I need online. I have been frequenting the Monroe store ( 2 or 3 times a month) for about 5 years now. Prices are reasonable but are high for me. I get followed a lot though and that is weird and and off-putting for me at times. I
Elven Castleton (ReallyTiredCashier)19 days agoFrom
Great place to get all your craft and fabric items. Need some yarn? Well you're at the right place. Need some interesting fabric for that porch chair? You're in the right place. Looking to replace all your art supply? Definitely in the right place.