This review is for the customer service experience of Best Buy's Warehouse, not the commercial truck driver's experience.
I had to pick up a television and intended to bring shrink wrap, which I forgot to bring, because rain was in the forecast. When I arrived at the warehouse I explained to the lady at the customer pick up area and she was more than accommodating and when I arrived at the door for loading, a warehouse worker was already there with shrink wrap waiting. When the TV arrived he gave it a good wrapping, loaded it into my truck, and the experience could not have been more efficient and customer service oriented.
A big thanks to this Best Buy Warehouse staff! They saved me a long drive home in traffic only to have returned a second time! Their staff is the best!