Tylera day agoFrom
I live out of town so I called the chico california best buy to see if they had a screen protector available for my tab s9 I recently purchased since the website said they were out of stock, the guy on the phone said they had them on the shelf and he checked personally. I get over here 30 minutes, 22 miles later and the store tells me they're out of stock and could order / ship me one within the next few days. That's unfortunate that they lied to me over the phone so anyone else beware. Don't give this place your business or any other best buy for that matter. I could've easily ordered one from the website myself to be shipped but I wanted one the same day. This place absolutely sucks.
Mary Leea day agoFrom
I really like this best but I'm from San Diego originally and the best buys there are so rushed and Impersonal go go go was how those best buys were but Chico has employees at every turn to help and the ARE NOT the type who follow u asking u what ur looking for everyone hates those types I know it's true but here they just are like " hi there I'll be right here putting some laptops out but hollar and im all yours ... Like telling us we're his priority without stalking us with lurker vibes ... I got cell service with a new phone and I don't know if they work on commission or don't in the cell phone section all I know is if they do you sure couldn't tell because they went over every single option not not favoring one over the other but thoroughly explaining to me what was available to meet my needs and letting me pick what I wanted which is a nice change from other stores
Silent Customer shoppera day agoFrom
There’s good and bad about Best Buy they do have good products most of the time they got good customer service I purchase a computer I believe was like 800 bucks it was a Workmen’s Comp. case but the part you do not trust his gig squad, they add that security stuff to your computer a year later they charge my card again for $41 without my consent it’s just like HP ink they keep charging your card five dollars every month but Best Buy is jumping on the wagon to cheat the customers so I had to call Citibank and tell him I did not authorize that so the fraud department is working on it to get the charges reversed, so yes, Best Buy does steal your money. Sorry to say don’t trust them
Main location2005 Forest Ave Chico California 95928 US(530) 566-1012
