Barbara Z Forever Be U2 hours agoFrom
What can I say I love electronics! The staff at best buy are pretty informative!. So may goodies in this store and it is hard to come here without going crazy with all the fun gaming and video stuff. Just bought the Yeti Nano to make my Jewelry videos for YouTube, Facebook and Instagram to promote my Nickel and lead free $5 Fashion Jewelry, the audio is great!
BabyDoll2 hours agoFrom
BEST BUY Is amazing you can get what your looking for with a little patience someone will help you with what you need. Excellent Customer Service.
Yaritza Marquez Martin2 hours agoFrom
Please be wary of the Geek Squad here, I went in 3 months ago to get a screen replacement on my iPhone. I had made the appointment a week ahead of time, I knew my phone was out of warranty and a screen replacement would cost around $300 which I was fine with. But I went in for my appointment and was told to wait for the next available member to help. I waited close to a half hour because they kept helping everyone else who’d walk through the door, and when my turn finally came up the man who was helping me kept trying to explain to me that I probably didn’t keep a screen replacement and just needed to restart the phone. I had to explain to him multiple times that I already tried that and Apple said I needed to replace the screen. He ended up completely wiping my phone clean (making it lose contacts and hundreds of pictures) because he insisted it was probably a bug. It wasn’t a bug and needed the screen replaced. Then he kept saying my phone was out of warranty which means it would be expensive (which btw $300 is still cheaper than a $1000 new iPhone ????) and I had to tell him MULTIPLE times it was fine. Then a younger gentleman (the apprentice, very very nice guy) told me they would go ahead with the repair, until the older guy said that they wouldn’t because my back camera was broken (it was a screen protector on my camera that I could’ve taken off but they didn’t want to deal with it) and they would have to due a full screen replacement, front and back, which was near $600. I couldn’t afford that and was told by the younger apprentice that if I went to Kennewick I’d have an easier time since he wasn’t able to do it himself because of the older guy. I left and drove to Kennewick where I got it replaced the same day. It’s ridiculous that they not only didn’t listen to me, but then tried to screw me over $600 dollar. Most ridiculous waste of my time
Main location2321 S 1st St Yakima Washington 98903 US(509) 494-0495
