UPDATE: After a similar experience yesterday, I've decided to treat this as a feature, not a bug. Again, I came to the store because a specific pricier item was listed as available. I wanted to see it and handle it in person, but if I liked it, I would have bought it.
However, when I took the tag to the counter, I was told that it was NOT in stock, but that I could order it. After trying a couple of workarounds, I left and ended up ordering it online from one of their competitors at a significant discount. If this store HAD had it in stock, I would have ended up paying more than I needed to.
So thanks to this store for being an excellent showroom for other online retailers. It's a great service that they provide. You can definitely save money by shopping here, provided that you actually make your purchases somewhere else.
=-=-=-
I used to enjoy shopping here, but it's gotten progressively worse since the pandemic. Opening at 11:00 is ridiculous.
More to the point, despite the item I came for being listed online as AVAILABLE for pickup I couldn't find it in the store. I spent at least fifteen minutes waiting in a central area, waiting for someone to offer to help me, but never got any service. This is indicative of the miserable service I've been getting at this Best Buy lately.
I threw down the other items I had planned to buy, and left the store in disgust. I suspect that I'd do better by shopping online in the future. 😡
