Vanessa Valle4 days agoFrom
Bryan in geek squad is a lifesaver. I had been struggling for HP tech support for days and days. HP tech support was wanting me to pay over $100 for a software issue for a laptop still under warranty. Bryan was able to resolve my issue in a matter of minutes and educated me on how to prevent further software issues.
April Rice4 days agoFrom
I bought a laptop on sale for $499. A kid bit the screen and broke it. (I didn't buy the extra insurance) but they wanted the full price of the laptop $765.00 to fix the screen.
The kid that helped me gave me great service and was very knowledgeable when I bought the laptop. I will never make a big purchase from them again. And they charged me $35 to tell me they wanted more than I paid for the laptop to fix it.
I was told it could be$300 and I was ok with that but...
Are you kidding me!!
scott maddox4 days agoFrom
Absolutely disappointing headphones are not even the same model that’s on the box none of the features listed on the box or even available with this model of headphones. I live 90 miles from the nearest Best Buy drove out there thinking I would get something decent. Probably not shopping at Best Buy any more. One other thing I have been charging for hours and they say low battery no charging cord with it not worth my time or aggravation to re-drive 90 miles to return them. My only hope is that someone at Best Buy sees this and offers me a complete refund without having to drive there.