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Wheelchair accessible entranceWheelchair accessible parking lot
I refinanced my home with Best Rate Mortgage in March 2020. I was pleasantly surprised by how smooth and streamlined the whole process was compared to my previous refinance experience. The loan agent - Pal - was very upfront and transparent about the loan terms, various interest/tenure options, and cost to close. He is very professional with a no-nonsense, no-pressure personality, and has a website where one can browse for various options. Once I settled on what I wanted, his staff was very efficient in follow-up. They specified exactly which documents were needed and I was able to take care of that without any back and forth. All the disclosure document signing happened through a secure third-party website and the loan closed within a few days. I was truly impressed by the speed and efficiency of the whole process.
What really won me over was that when the interest rates dropped further, Pal contacted me proactively to inform me that I could potentially save even more. Needless to say, I immediately initiated another refinance since the last one had been so smooth and effortless. The latest refinance loan closed in August 2020, and I couldn't be more pleased with the great mortgage terms for my home loan. I have recommended Best Rate Mortgage to family and friends so that they can also avail of the low interest rates through a professional and efficient loan agent.
