Best Storage NW

Primary Location

Main location16290 Auto Ln Sumner Washington 98390 US(253) 826-2000

Amenities

Gender-neutral restroom

Payments

Credit cardsDebit cards

Accessibility

Wheelchair accessible entranceWheelchair accessible restroomWheelchair accessible seatingWheelchair accessible parking lot

Crowd

LGBTQ+ friendlyTransgender safespace

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Customer Reviews

4.3

4 Reviews

Joker Electric3 days ago

From

They don’t uphold to the discounts. Rented two units transferred from one small one online said the rentals were half off for 2 months. They tried charging me full price for both after was told personally I would get the 2 months. The manager only gave me 1 month for each and a transfer fee. Plus they practically force you to buy their locks, there is only 2 bathrooms accessible before 5 pm on the 3rd floor. Broken carts and parking to unload is very small. $134 for a 10x15 plus forced $13 insurance.

0 Likes

Key Karpunin3 days ago

From

I never had an issue with Best Storage Northwest. The location is great, access to my units were granted with my key card or number. I loved that ii would receive reminder notifications that my upcoming bill was due I would receive an email text or phone call.

The prices did slightly increase recently but I think it was fair and just. Today was my last use of the unit and Brandon did such an excellent job making sure I checked out everything and gave me my receipt.

Thanks again BEST STORAGE NW

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Sabena Londino3 days ago

From

Not impressed. Gave 2 stars since it's cool seeing goats next to the facility. Otherwise it would a 1 star. Unfortunately these guys offer a key fob for a 5 star review so make sure you check it out thoroughly. Some areas stink here. Not a fan of the manager who seems to only smile when she's showing facility to new people. Price is decent but you get what you pay for and they don't do anything that makes me feel like my money is appreciated. So I will be moving my stuff out so I feel like my money is at least helping employ better people.

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