Lisa Pitcher24 days agoFrom
As I opened the door to my room, it felt like opening an oven door. The AC wasn't on, (and it actually felt like the heater had been), even though the reservation had been in place for at least a week. The front door was partially off the hinge and therefore didn't feel secure. One of the windows was not latched, and there was an adjoining room door which was also unlocked. While I appreciate the front desk person giving me a "quiet" room, it was at the back of the property where only a few construction trucks were parked, (seemed to be staying in the hotel), no one else around. I did not feel safe in this room and after about 30 minutes of having the AC on while trying to locate a new hotel, it wasn't any cooler in the room. I did try calling the front desk, however, the number listed went unanswered, so I called the corporate number to let them know I would not be staying. I followed up the next day with a different front desk person who told me they would speak to the manager and the owner about possible refund, however no phone call was returned and no refund. This hotel cost about the same as much nicer, safer hotels I would normally stay at. Will not return.
Savannah24 days agoFrom
Positive: Nothing Negative: I had a old food wrapper with layers of dust on the side of my bedside table. I was over charged twice for my stay I stayed on the 26th and they have been charging my card for 127 and I already paid can't get any help. Cheap place not up to standard
Kendra Hosack24 days agoFrom
Great place to stay if you like to snuggle spiders. When we first arrived there was a monster of a spider on the wall with lots of webs in the corner. 2 more in the bathtub and one in the toilet. They're very welcome in these rooms by their private entrance through the half inch gap at the bottom of the door. Had to use 1 of 2 towels (for a family of 3) to block that off. And the doors!! Oof the doors.. when I went to get more towels, my key didn't work. Went to office and had it reprogrammed, still didn't work. Went back, programmed 3 more. None of them worked. Went back, 2 more programmed and finally worked... For a little. After going to the pool, one of them stopped working... Our neighbors were also super creepy with their door usually open, constantly watching us... Crazy loud, baby in the street a lot, all bad. One .75oz shampoo/conditioner for 3 humans also not sufficient. Located behind an abandoned bagel shop. Looks condemned. Recommendation: stay somewhere else. Only reason I didn't get super grumpy: lady at the front desk was super nice.
