J E21 days agoFrom
The mattress felt expensive, the bed was incredibly comfortable. The shower had excellent water pressure & the continental breakfast was fantastic. I didn’t get to use the pool or gym bc of my schedule but both looked really appealing.
Chy S21 days agoFrom
Horrible staff. Especially the manager. ||Booked a room here went to check in lady at the front desk wouldn’t let me because I had a cash app card I was trying to use|For my deposit and refused to rent me a room. I had booked through super and already paid for the room and in order to get a refund best western would have to type a letter on an official letter head of the company explaining why we couldn’t rent a room there so I had called and explained this to the manager and told him that’s the only way to get my 300$ back and he said that he wouldn’t do it because he wasn’t making a dime from it smh. Ridiculous unprofessional and rude. Holiday inn is definitely a better choice then this dump.
Lisa Halverson21 days agoFrom
This hotel is deep in a residential and industrial area. It doesn't look like a safe neighborhood and they suggest bringing everything from your car. The first night the ice machine didn't work, but they fixed that. We had to stay here for a week due to car issues. We used the hot tub many times and that was amazing. We also used their laundry room twice. It may look small but it is efficient. The staff was always nice and helpful. I had to change my review after the first night to be fair to the hotel. They did fix the issues we had right away.
