B Foulks2 months agoFrom
Big Apple Automotive is top notch! They have always been very professional and helpful in all aspects of automotive repair. They have taken great care of my families vehicles and warranty their work. Before Big Apple Automotive I was at the mercy of slap together mechanics, thats work had to be fixed again at Big Apple Automotive. I haven’t had a problem since. I also appreciate their vehicle inspection they perform it keeps me aware of other maintenance issues I need to address with my vehicles. As long as I live in the high desert I will always go to them if I need mechanic help. Thanks Foulks Family
Tom Bauer5 months agoFrom
My wife took my truck there for smog. They said it needed $3500 to get it to pass. No thanks!!! To follow up on this. I took the truck to another smog check station. The tech there said just get the air cleaner manufacturer to send you a CARB compliant sticker and you'll be good. The sticker cost $4.54 compared to the $3,500 that these clowns wanted to replace the entire air cleaner system. Truck is now smogged, registered and on the road.
tim b5 months agoFrom
I went to this mechanic under dire circumstances. I was convinced my truck was a loss or would be very expensive to fix. My experience began before the business had even opened, I was greeted by a polite and courteous employee and was informed I would be taken care of the second he finished opening. Maybe 10 minutes later I was greeted by Jim, a smile and a handshake began our interaction. I informed him of my situation and he opened the shop right up to get me inside, he gave me a fresh cup of coffee and offered me a donut while he and the first employee got the shop in order. Within maybe an hour, my vehicle was in a bay, diagnosed, and I was brought great news much to my relief. I'd even gotten a discount on my diagnostic as it was completed in half the regular time. While some other mechanics might have seized an opportunity to profit off of my misfortune, these gentleman were honest, professional and went above and beyond to make my visit quite honestly the best I'd ever experienced. In the few short days since, I have recommended this business to every friend and coworker I have encountered. The professionalism and quality of service this establishment offers serves as the golden standard in my humble opinion. A big thank you to Jim and his staff.
