Just left Big House Beans and I must say that customer service is top notch. Emma spent at least 20 minutes talking to me about their beans, shop, roasting and other coffee stuff. I really appreciate her willingness to listen and share. I picked up 2lbs of Game Changer Espresso beans and will add to this review once I pull a couple shots with them.
Support your local roaster!
11/5 Update - Pulled my first espresso shots yesterday and the beans are spot on! I have found my new bean supplier!
I am not a coffee drinker, however, I am always on the lookout for great coffee, especially when I travel, as my husband loves coffee. We were camping near the Delta so I telephone the Antioch location confirm the address and to make sure they were open; my call was sent to a voice mail so I left a message. Shortly thereafter I received a call from Emma, who was very helpful, kind and professional.
We drove over to pick up the coffee and Emma was even more pleasant in person. She offer me a sample freshly brewed for my husband, who was waiting in the car, I watched her closely, it was lovely how she took the time to get the water temperature just right and slowly poured the water over the freshly grind coffee beans in tempered circulation motion as it filtered through— it was pure art… As it turns out that particular brew was a bit strong for my husband. So, I chose the Ethiopian and the Lock & Key, an Ethiopian and Guatemala(?) blend, not sure exactly. My husband LOVES it! Both of them! They presently do not have any locations in Southern California where we live, but fortunately, I can order on line…
