I can't say enough good things about Big Jim's Towing! My son, who attends Gonzaga University, drove across the state with what we later found out was an issue caused by a bad battery install from another service station.

From the moment I called Big Jim's Towing, the service was exceptional. The person answering the phone was incredibly friendly and helpful, accommodating our timeline perfectly. They suspected the driver might be able to fix the issue on-site, and that’s exactly what happened! The friendly driver arrived, quickly discovered that the cable wasn’t correctly attached to the battery and fixed it right there. We weren’t charged for the tow - just a very reasonable fee for the repair.

Big Jim's Towing truly went above and beyond. I highly recommend them to anyone in Spokane. They turned a stressful situation into an easy fix, and I couldn’t be more grateful!