Extremely unhelpful and poor customer Service.
I prefer to support local retail shops rather than big box stores or online, however Biggins makes this impossible. A constant no we cant, or no we don't rather than lets see and if that doesn't work we will find another option.
I will no longer do business at Biggins and make a every effort to to make let people know not to patronize.
I ended up finding a perfect for my application on line. I needed an outdoor fan 48" and the solution I found was a 72" comprised of two small 42" fans. It is very sad that a Lighting company would not even offer other solutions. I tried, however was met we no's and negativity.
I wouldn't go anywhere else for my lighting needs. Lana is a sweetheart and gave me an odd finial part and sure enough it matched my desk lamp I've had for yrs. John is the greatest too. Purchased my home in '91 and love all my lights and ceiling fans from Biggins. Always Blessed At Biggins
