The team at B.K. Electric Services were professional, friendly and prompt. They installed the first EV charger at our property and did a great job. Enrique was very knowledgeable and answered any questions I had prior to install. Will definitely reach back out for future installs.
Thank you Enrique and team!
It always mystifies me how some businesses get almost 5-star ratings on Yelp. Maybe I should have looked here on Google Reviews first.
I called them on a Sunday, and the person who answered was fine but sounded like they were speaking through a tuba. My biggest issue is that the electrician was a no-call, no-show. They were supposed to come at the latest, 11 AM today (Monday). I called at 10:50 AM and was informed they were running a bit late and should reach by around 11:30 AM, which I said was fine, no problem. I had to call several times after 12:30 PM just to get someone to answer the phone, and at this point, if I can't count on them being on time or proactive at letting me know an updated ETA, I don't want them anywhere near my electrical. Now I'm over a day without partial power.
Save your time; call someone else.
A year ago, I entrusted them to upgrade my electrical panel and install my Tesla charger, only to be met with incompetence and negligence.
Recently, I received a corrections notice from the LADWP as the meter spot was apparently never closed out with a proper inspection. The meter spot was shared with BK in order for them to do their work, and they never bothered to complete this step. The corrections notice indicated that the electrical work was not up to code due to the insufficient distance between the electrical panel and the gas line. Per LADWP, all electricians are aware of this requirement, and this is nothing new.
I contacted BK and they initially appeared to be helpful, forwarding me a completed permit inspection from LADBS. Per LADWP, LADBS inspections do not cover all code requirements, and again electricians should already be aware of this. I spoke to an administrative employee the entire time, never being put in touch directly with the electrician for over a month. She clearly had no idea what was going on since she just told me that it was the plumber’s problem and the gas line had to be moved to meet code.
I explained to her that the gas line was in the same position before their work commenced so it was not the plumber’s responsibility. BK should have either installed the panel with sufficient distance or informed me that the gas line would have to be moved. Neither happened.
After enduring over a month of fruitless back-and-forth, I reached the electrician directly. Despite assurances of resolution, their actions—or lack thereof—spoke louder than words. They started to ghost me, leaving me frustrated.
Fed up with their ineptitude, I took matters into my own hands and hired a plumber to rectify the gas line issue—at a cost of $550. This additional expense was a bitter pill to swallow, especially considering it was necessitated by the electrician's negligence.
In conclusion, BK Electric is not only incompetent but also deceitful and negligent. Their disregard (or lack of knowledge) for safety regulations and customer well-being is appalling. I implore anyone considering their services to look elsewhere. This is not a company you want to entrust with your electrical needs, lest you find yourself in a situation like mine—financially burdened and facing potential safety hazards.
P.S. I just read another review that had a pretty similar experience as me so this must be par for the course when hiring BK Electric Services. LOOK ELSEWHERE.