Blue Flame Heating & Air Conditioning

Primary Location

Main location7116 220th St SW #1 Mountlake Terrace Washington 98043 US(206) 388-5667

Amenities

Offerings

Repair services

Service options

Onsite services

More hvac contractor near you

707 Serramonte Blvd, Colma, California, 94014, United States

3355 Industrial Dr # 4, Santa Rosa, California, 95403, United States

(707) 200-8067

22851 Hatteras St, Woodland Hills, California, 91367, United States

12825 Temescal Canyon Rd unit c, Corona, California, 92883, United States

(951) 228-4784

People also viewed

3848 East Chapman Avenue, Orange, California, 92869, United States

4175 E La Palma Ave, Anaheim, California, 92807, United States

(714) 279-6208

8232 Somerdale Ln, La Palma, California, 90623, United States

(562) 254-5954

7791 Inwood Ln, La Palma, California, 90623, United States

Customer Reviews

3.4

3 Reviews

Alea22 days ago

From

We had the displeasure of having one of the blue flame technicians come to give us a quote recently. The technician was rude to my husband, about him not being the decision make for our project. Then when I got the quote, there was no breakdown for price of any of the parts or labor listed. After my retired master electrician neighbor said it seemed a but high I asked for a itemized quote. What I got back listed more parts, even things we discussed we did not need, but still just one lump sum price. I could tell the communication wasn't going to be good enough for me to feel comfortable working with them so I sent them an email saying I would go another direction. They emailed me back that I was getting a great deal, and asked what charity I was looking for? Outrageous. I wanted clarity not charity. Don't work with these cavemen.

0 Likes

Kate Kalmbach22 days ago

From

WARNING - Stay AWAY from this company. They are great at installing but ABSOLUTELY HORRIBLE when it comes to Customer Service. Don't bother calling ... you get a "call center" NOT the local "company". I have been trying for almost 5 weeks to get my 3 1/2 year old Furnace and AC serviced!!!!! They send one, who does nothing but "diagnose" and tell me it will be $2800.00 to fix. The service plan and warranty are useless. Don't believe them when they give you a name and number for a "Quality Control" Manager. He has a nice message, but DOES NOT return calls. They are liars. The ONLY thing going for this company is the techs are always nice and try to do their jobs...BUT get NO support from the "COMPANY". Read ALL of the reviews..I'm NOT alone. Sure wish I would have REALLY RESEARCHED this outfit before getting stuck with them. I WILL be reaching out to the Better Business Bureau. Something HAS TO BE DONE to protect people from the lies and deceit I've encountered with Blue Flame.

0 Likes

Christine Cortis22 days ago

From

Graham provided exceptional & efficient service by thoroughly explaining what was occurring in our HVAC system, providing additional tips on maintenance and lithium battery management as well. Graham was friendly but, straight forward. He is honest with his advice and the options he provides. We truly believe he has his clients best interest at heart and is invested in his craft which is exceedingly rare these days. We appreciate your skill-set and service, Graham - thank you!

This in mind, I do agree with others that there have been last minute cancelled appointments. From my experience and what I’ve been told, when you make an appointment with Blue Flame for a service, you are connected to a call center in Florida. The call center in FL has no access to the Blue Flame work calendars in your city. Therefore, the FL call center will often book a time and day that looks available to them, when in fact it is not. This is extremely frustrating to customers who then have their appointments cancelled last minute due to lack of available technicians. Sounds like this is a common scheduling issue with the company as a whole which hopefully can find some resolution to keep customers coming back.

0 Likes