Desiree Torres18 days agoFrom
I was trying to ask for extra sauce they put inside the sandwich, the bbq sauce and the lady said it was soy sauce and I tried asking the lady making the sandwiches and she didn’t speak English so the same lady of course said it was “soy sauce” again and didnt even give me the sauce I was pointing to! The Azusa location had all the sauces available at your finger tips. I recommend you go there instead because they won’t know what you’re talking about here. And they didn’t even put any HOISIN SAUCE in my sandwich. I know the name now cuz they threw 1 in the bag with my siracha.
Monica Tabbada18 days agoFrom
I was picking up a door dash order and my order was sitting on the counter. Everyone was busy and I get that, but I usually confirm with someone that works there and then grab my order and leave. I waited in line patiently because the workers took a while to help the people in front of me due to food prepping for other online orders. Looks like they were understaffed since there was only 2 at the front counter. I had seen my order with my name on it. Before grabbing it, I just wanted to confirm and it also had instructions with a sign on the table that says let an associate know and someone will help you. I didn’t want to cut the front of the line, but luckily this lady that works there was going into the kitchen. I said, “excuse me” just to show her that I was picking up the order and she flung her hand at me as if to say “go away, fly” muttering under her breath, and continued to proceed into the kitchen. I was utterly shocked and said out loud “are you $%!*ing kidding me?” I immediately grabbed my food and left. Rude and ugly attitude. Never have I been so disrespected at a restaurant in my life. The pork chop with rice wasn’t even as good as the Covina location. Gross and disgusting customer service! They should really re-hire people for staff. No wonder they have bad reviews and unfortunately I had seen the bad reviews last minute. Never going again!
Craig D18 days agoFrom
This place has a big variety of items. They cook to order and also have pre made dishes to grab and go if your in a bit of a hurry. What might slow you up a bit is a little line. The bakery section makes some good treats. Also the French baguettes are good. The milk tea special is always going on. Grab one & get one free. Pricing is on the average side. Ample parking.
Main location1001 S Glendora Ave West Covina California 91790 US(626) 962-7907
