Molly Gregory22 days agoFrom
Complete Satisfaction every time I get my cars serviced!! Grant and Mike are outstanding! I have completed faith and trust in these fine men! The only place to go in Spokane and I drive from an hour away!
Velura Garza22 days agoFrom
Very helpful found what I needed done on my car! I told Grant how much I would be able to pay for the repairs! He said that there was some work that could be done at another time!!
Himanshu Mehru22 days agoFrom
The ac broke on wife's car. I saw that the hose was leaking so it was likely going to be quick fix. We took the car to bob's after reading their reviews on google. Now we wish we had read the 1 star reviews too. We informed them to check the leaking hose and send us a quote. She was given a quote for replacing the condenser and compressor around $2200. I thought that was a bit surprising but decided to go for it. They changed it out and charged her. They said it would be covered with a 2 year warranty or 24000 miles. Relieved that the ac was working, she came home. Exactly 3 days later, the AC was broken again. After calling them, they setup an appointment to take a look at the issue. Low and behold, the hose is broken. They setup another appointment because they didn't have the hose in stock. Multiple days of taking the car there and Uber rides were extra cost to us. Charged her almost $500 again after saying that they wouldn't charge her for labor which they did. Totally gaslighted her. So at this point they charged us $2600 for a hose fix which I had originally pointed them to. I highly recommend everyone NOT going into this business with an open wallet. They just might stick you. As far as we are concerned, we will be suing them in small claims court. This is not over.
