Jackie Coffey8 days agoFrom
If I could rate them zero stars I would!!! They claimed to have sent me letters and also claimed to have called me. There only way I found out about this debt was via my credit report! When I called them to take care of it they were rude and told me I owed more then I should have. Beware!!! When I told them i was going to pay and the bill in full since they didn't want to offer me payment options they argued with me about the total!! Then I talked to the "supervisor" and he said "are you going to pay this or not"! Are you kidding me? Worse customer service out there! Lazy debt collector company. If you want money from someone you should at least attempt to not argue and make the customer that's giving you money mad!
mondo714 Dillon8 days agoFrom
This company started calling my cell out of the blue trying to collect a debt from someone else. I told the person SEVERAL times he had the wrong person, that I was NOT the person they was wanting and please do not call this number as they have the wrong person. All he kept on asking was how I was going to pay for the amount that needed to be paid ASAP to avoid it being placed against my credit report. After several more times attempting to explain to this debt collector that I was not the person they was looking for, I finally gave them a friendly F.U. and told them to go on and do whatever they needed to do and stop calling and hung up on them. I had to give my friendly F.U. about five more times when they called before the calls finally stopped. I pay my debts, I am not behind on anything bill wise, never have been, so I am not worried. I reported this company to proper authorities for harassment and such, so hopefully it will stop scam companies like this from doing what they did to me. And now I have spam and call-blocker so these people will now quit and cannot keep harassing someone that actually does not owe anything or has any outstanding debts. This company has the rudest non educated and non understanding and being able to comprehend something being explained to them over and over again staff working there. One customer service rep needs to take anger mgt classes. She was very rude and actually kept saying I was who they was needing to talk to basically calling me a liar. And imagine that, years later now and I haven't been sued like she kept telling me would happen.
Krystal Pratt8 days agoFrom
I had been paying on my collection balance. They had issued a judgement against me but the cover page I was served stated that I should call the collection company first to resolve the issue. I did and specifically asked if I still needed to answer to the summons if we set up a payment plan and was told no. I started making my monthly payments and 4 months later I got a notice of default judgement and a writ of garnishment.