I was looking for a unicorn and I found one! Botzon’s! I took my 2002 M5 E39 for a break job. I wanted all 4 breaks replaced. I anticipated a call with a hefty price. The call came but the message was not what I expected. Brian said “Dawit, why do you want to replace all 4 breaks? They all look great and have plenty of life left in them. Did someone tell you that you need new breaks?” Turned out that one of the front discs was warped. At any rate, the car was taken care of. However, I was truly flabbergasted because I have never had a mechanic shop call me and tell me I “didn’t need” to get “x” done. I was ready to pay for it. This was several years ago and ever since then, I haven’t set foot in any other place for a repair job. They are European specialists but I have taken my 96 Jeep and 2013 Toyota HIGHLANDER, and basically refused to leave unless they took on those jobs as well.
Their professionalism is unparalleled. Their honesty is unmatched. And their willingness to help and accommodate is also one of a kind. If you own a European vehicle, TAKE IT THERE!
These guys are the best. Very knowledgeable about all things German, British and I'm sure much more. On the VW/BMW front, there's no one in town I feel more comfortable with. They will make sure you know what to expect and take the time to talk thru pricing and procedures.
I've never had any upsell pressure or been surprised by a final bill. They definitely occupy the high ground in terms of the honest, neighborhood repair shop.
I've never had a bad experience here, and I suspect you won't either.
