DONT RENT FROM THEM YOU WILL REGRET IT. Order a unit online a week ago. When I got there to move in, I found a lock on the unit I was issued. I called multiple times with no answer. I wrote multiple emails with no response. My credit card was charged now. I'm going to have to dispute it with my credit card company. Don't rent for them there are lot of other self storage place in postfalls. This place will only waste your time. ( update 2 weeks after I got a storage unit I can't use I get a call from leanna to refund me my money. I was at work when she called, so once I had a chance to look at my emails to check the refund receipt. I see they refunded me 79.16 when they charged me 93.00. If I could give negative stars, I would DONT RENT A STORAGE UNIT FROM THIS PLACE YOU WILL ONLY REGRET IT.