Called in last week to have our vehicle scrapped. The car was totaled but still had great parts and looked nice.
I call in and get the laziest response in the world from some old guy, along with an insulting hang up with the worst offer I've ever heard of. Not only did he offer "100 bucks" for our vehicle but he didn't even bother to negotiate when explaining the condition.
Called only one of those Seattle car junkers and immediately get an offer for $350.00 and they picked it up within a few hours.
Not only was Boyd's local (within 6 miles), and beat out by a place from Seattle almost 70 miles away, they're lazy, inconsiderate, and dishonest with prices.
This company was very helpful. My car got totaled on friday morning, I called them saturday to see what o had to do to pull it out (not knowing they're closed on weekends) the man answered and got me my quote instantly even when he wasn't at the shop, and also explained the pricing for weekend pickups. I appreciated this cause it helped me determine to pickup on the weekday since it would be cheaper.
Picked up my vehicle this morning and they were helpful with what I needed to bring with me to get the car. They were able to take over the phone payment because I wasn't gonna pay for it (my daddy). They were very polite and helpful.
When they looked at the dolly we brought the were helpful enough to tell my husband and bro n law to go look at the car because it was damaged where it would not fit on the dolly. One of the employees offered to tow it to my house for a flat rate. INSTANTLY appreciated that. Expected them around 2pm, called the shop around 230pm when I haven't heard from them nice lady answered and apologized for the wait they were out doing jobs which I totally understand :) I just wanted to know if they were still coming and they explained they were.
Got a call from the driver that was heading out and gave me an estimated time. 30mins later driver showed up and asked us how we wanted to out the car. KELLAN (the driver) was so awesome and helpful! He stayed in the rain for about 20-25mins for us to help get the car off the bed to help stick it in the garage he was so awesome and helpful! Couldn't help but to tip him. :) Thank you Kellan!
So overall, they are friendly and awesome and will help accommodate you if needed just be nice and ask and it cant hurt :)