Jueley Vallejo3 days agoFrom
Don't use Bravo!!!! Business is such a scam!
Not allowed to open system so they'll just say its working perfectly fine even though the ac unit is making really loud squealing noises and my house is not cooling at all and I have babies I'm trying to keep cool.I'm beyond furious!!!!!
Shelton Stevens3 days agoFrom
Bravo came out to work on my AC for warranty work. My wife called me do come deal with the tech since he was being rude to her. I arrived and the guy was a total @$$hole. They were called back a few days later because the same AC unit made banging noises. When they came out he asked me "does the unit blow cold air" to which I answered "yes." He then said "well then there's nothing wrong with it" and left it at that. If I could give them negative stars I would. I complained to the warranty company as well. If you want the work done right, look elsewhere. If you want good customer service, look elsewhere. If you're looking for shoddy repairs and a bad attitude they're the ones to call.
Erika Calderon3 days agoFrom
To the reply below: I am sorry sr. We have on camera your technician with his glue trying to fix what he broke... also we did pay him the trade call fee the first time. We are not going to pay for the second time they came to fix the mistake... Avoid this company. I used them through Old Republic home warranty whom always hire scam people like Bravo heating & A/C... They came and unattached my pvc lane and made it seem like it was like that. But we know it wasn't because over the summer we used the ac a lot and it never leaked and he left it leaking after a tune up. He tried to glue it back and couldn't. So they made another work order and came and fix it. But I never requested another work order because I am not gonna pay for their mistake. This is a total scam. Maybe it wasn't a mistake but he unattached on purpuse so they can come twice and charge me a double fee. Stay away form this company...
