BUYER BEWARE: My experience with Bright Star Motors was nothing short of a nightmare. I bought a truck from them on 7/23 after being assured that the rust on the vehicle was just surface rust. I specifically told him that I needed the truck to tow a trailer, and he assured me that the truck he was selling was more than capable.

However, when I took the truck to a mechanic the very next day, they discovered significant issues with the differentials that would cost thousands of dollars to repair. To make matters worse, the rust was much more extensive than I was led to believe and because of this, it would require a complete rear axle replacement. The mechanic also noted the underbelly had been spray painted recently, likely to cover up the extent of the rust.

I immediately contacted Bright Star Motors and demanded a refund under Washington's implied vehicle warranty, but they refused. They sent me pictures of the wrong part on eBay, and said their mechanic can fix it for $500 per. He clearly didn’t understand the vehicle he was selling, and just buys cars at auction for a quick turnaround profit. I’ve taken the truck to second and third opinions and they are all shocked he sold the car in the condition it was in.

The attorney general's office has become involved in this case, but I want to warn other potential buyers about the shady practices of this dealership. They rely on "as is" forms and prey on inexperienced buyers to sell vehicles that have not been properly inspected, leaving buyers like me stuck with unsafe and unreliable vehicles. Do yourself a favor and steer clear of Bright Star Motors - the vehicles they sell will cost you more in the end, it’s not worth the risk.

We loved working with bright star on our most recent car purchase. Our experience with their customer service was stellar & we only have good things to say about bright star!

They also handle everything perfect for title transfer, plates, etc. Bright Star has a very streamlined process.

Future customers please just keep in mind; that they only do the minimum required repairs so they can make a profit. Their pricing reflects that. It’s a smart business move.

That is a huge part of why we loved purchasing from them!

We knew we were going to be buying used & purchasing outright. So we were already budgeting for repairs. They helped us stay in our budget even with the needed repairs.

If you go into your next car purchase with that in mind, this dealership will help you find exactly the car you are looking for at an amazing price!