WARNING WARNING DO NOT GO unless you like your car being DISMANTLED. My car bumper cover came off ! I had a free coupon and I usually go touchless car washes but I went to brown bear - stupid of me and I pulled over a mile after the car wash in a neighborhood to fix my driver mirror that got pushed in by the wash and THE FREAKIN BUMPER CAME OFF. Luckily 2 nice guys across the street came and helped me put it back on and pushed it in and said all the screws are gone. Last time I will ever go to a car wash. Don’t know how these car washes are allowed to operated if they damage cars. UPDATE : my front lisence plate is also missing a screw and is bent. Free car wash more like free break your car.
I have used this (Lynnwood ) Brown Bear for about 3 years. The vacuuming stations are located where water isn't spraying back on your just washed car! That's why I use this location. Today I brought my brand new(2024) car for it's first wash and the equipment put a scratch on the hood, down to the metal. After I filled out my claim another young woman had the same issue.
I hope to have this resolved ASAP. Not a happy camper and will be hand washing my car moving forward. ☹️