Bucky Wholesale

Last year I was plagued with sleep problems and my apartment is extremely bright from the multiple windows. So, in order to have a better quality of sleep I went to Bed Bath and Beyond and purchased a black sleep mask from a company called Bucky. For several months the sleep mask was great, allowing me to not only get a better sleep but when I had a migraine it kept the bright light from making my condition worse. At that time the only problem that I noticed was that the fabric (on the nose bridge of the sleep mask) began to separate. One day when I was “making my bed” I saw that there were bluish-black stains on my white pillow cases, white sheets and white duvet cover. I was at a loss to determine the cause of these “stained patches” on the bed and thought that it must have been the washing machine powder (I changed that to another brand that was clear in color) but it made no difference. Still the problem persisted, although it did not happen on a daily basis, and this further complicated finding a solution to the stains. After having ruined several sets of sheets and two duvet covers (all in excess of $600) I was at a loss for knowing what had caused these stains that ruined all of my linens. In order to find the cause of this problem I did more testing and examinations than Colombo but I had to admit that I was at a loss. One morning while “making my bed” I picked up my black sleep mask (I had taken it off during the night and put it on my other pillow) and under the mask was a stain that was an exact duplicate of the mask; it was as if a photocopy had been made. Suddenly it all became clear, the mask had been the problem all the time. What delayed my finding the cause was that I did not wear the mask every night; I only wore it several times per month. To further affirm that the mask was the cause of the problem I had a chemist friend of mine compare the components of the stain and the mask. The results were amazing…the composition of the stain and the mask was an identical match. At last I had an answer; case closed (it was if I had solved a “cold case” crime). Armed with that information I contacted Bucky and when I presented my evidence the representative indicated that there had been a problem with those mask and that other people had experienced the same problem. After much discussion the Bucky Agent said that she would resolve the issue along with providing me a replacement mask. Unfortunately several months later that replacement mask began falling apart; the fabric was separating from the foam of the mask. I could not understand how this could happen because as stated previously I only wore the mask occasionally and not on a daily basis. In an attempt to determine what was going on I again contacted Bucky and talked with Meagan. She indicated to me that these mask need to be replaced every couple of months and they would NOT replace this defective mask. When I purchased the original mask I was not looking for a disposable mask; I have had friends who wore the same sleep mask (not Bucky) for a couple of years. And, I certainly did not abuse the product; I take extreme care of any product I own (I have shoes that are 20 years old that look brand new). Therefore as a consumer writer (Sr. Staff Writer for International Press) I would not recommend that anyone make purchases from Bucky and that they seek other alternatives. Based on my experience, the products that I have received from Bucky are inferior at best. Further, I will be contacting Bed Bath and Beyond, Target, CVS and Walmart to let them know about my total dissatisfaction with these products and suggest that they eliminate that company from their inventory. The least that Bucky could have done after all of the problems and financial losses was to replace the mask that they had sent to me and not with a mask that only last a few months that is infrequently used.