Meagan10 days agoFrom
We had multiple companies come out to do an inspection and get a quote for a fumigation. Fenn and most importantly Fidel the field supervisor who came out and did the inspection were amazing. Fidel answered all of my questions professionally and even helped guide us with the new woodwork repairs we are having done. He is very knowledgeable and helpful. We will be renting our house with Fenn. I will update after tenting as well.
Ljubica Jovanovic10 days agoFrom
So sorry I cannot give them less than one star.
Unfortunately for me, our HOA works with them and they where the ones who supposed to come and deal with rodents in our house.
After 4 hours of calling and waiting for information I had to deal with rodents myself :D
Note- I did call other pest control company and they where able to give me prices and availability, all in 20 min! So sorry I can't mention their name here now.
I would never recommend this company to anyone
Frances Fujishige10 days agoFrom
40+ yrs. never knew, heard or saw a bed bug. Googled, found Fenn, and chose this long-standing family-owned business; which has proven old family business ethics still exists. What luck!. After our Fenn experience, I now understood why Fenn couldn't schedule us right away; professional, on-time service, patient and courtesy staff. Fabiola went above and beyond when she stayed after hours on the phone with me until I got home to make sure everything was safe. Michelle's diligent work ethics had us schedule for a second treatment and never gave up to reimburse us for our second hotel stay. Sonia said and did expedite our reimbursement check. Thank you Mr. Fenn. You have the best staff I've ever dealt with over the phone . I HIGHLY recommend FENN to EVERYONE!