seda Milla month agoFrom
As a committed and loyal customer of Burberry’s premium brand, I have always valued the quality and craftsmanship of their products. I have always had a positive experience shopping at Burberry stores, until a recent encounter with one of their employees that left me feeling disappointed and disrespected. I visited the Bellevue WA Burberry store and was greeted by an employee who was dismissive, discriminatory, judgmental, and unwelcoming. I was shocked and taken aback by this attitude and climate, which was completely unexpected from a Brad that prides itself on inclusivity and diversity. The employee’s behavior made me feel unwelcome and uncomfortable, and question whether I want to continue supporting a brand that employs people with such a discriminatory attitude. It was a stark contrast to my previous experiences shopping(receipts to support that) Burberry, which were pleasant and positive. While I value the quality and premium nature of Burberry’s products, this negative encounter has left a sour taste in my mouth. I hope that Burberry will take steps to ensure that their employees uphold their values of inclusivity and diversity, and that no customer has to experience what I went through.
Sarah Millera month agoFrom
Two people in Burberry have made this my all time favorite store ever. Their names are Veronica and Domingo! I am a huge fan of both the brand and their customer service. I have been to many stores, since I decided I enjoyed shopping in my teens. This store has the absolute highest quality of personal attention that I have ever experienced in all my shopping excursions. They follow up after the sale and want you pleased with each and every purchase. You can tell they strive to provide all around excellence and they hit the nail on the head in my book. I recommend that if you haven't been in you make it a point to do so and if you have visited, you go back again. You won't be disappointed.
Cheyenne Snuddena month agoFrom
Domingo & the store manager are very dedicated to a great customer experience. Domingo himself is very knowledgeable about fashion & fit, and makes you feel so welcomed. He is a dedicated employee who takes every step to make sure you’re comfortable and that your questions are answered. He has great style, making his suggestions awesome. We look forward to making more purchases with him.
