This afternoon, September 30 at 1:30pm, I went to the Burger King drive thru in Angels Camp, CA to order lunch for my family. I ordered them burgers and saw an ad in 2 different places on the menu saying "$1.49 10 piece chicken nuggets." Thinking to myself, "That's a great deal!" I ordered it. At this point, I was informed verbally by an employee that the deal had been changed "in the middle of the night last night" to 8 pieces for $1.49. I figured that was an OK deal, but I told them the deal that was promised in written form to the customer said multiple times "$1.49 for 10 chicken nuggets" and I felt as that's what I was promised in advertising, that is what I deserved as a paying customer. As a food service veteran of 15 years, I'm aware that prices change, but it is the legal responsibility of the business establishment to alter their advertising accordingly, or else the mistake benefit goes to the consumer. After all, they've had since the beginning of the day to fix something they knew had changed overnight. In fact, although they had been "too busy" to change the false advertisement all day, they magically found time to cover the advertised mistake with paper while I was at the receiving window.

I paid the full $17.16 in exact change, as requested by the sign at the drive- thru. This included the $1.49 for the advertised 10 chicken nuggets. I received only 8 chicken nuggets, and was told by the girl who handed them to me that she was not allowed to give me the other 2 nuggets that were advertised and therefore promised to me, the consumer. To say the least, I was disappointed that Burger King has chosen to violate "Truth in Advertising" over 2 nuggets.

I get it, we're talking about $1.49 out of a $17.16 order. We're literally talking about 2 chicken nuggets that Burger King could have honored and remained following the law. Instead, they chose to withhold them, despite the advertised promise to me, the consumer. This broke my trust as a customer, and I will never do business with them again, but it also broke the law. Two chicken nuggets would have honored their legal obligation to "Truth in Advertising."

I suspect if the employees are so eager to break "little laws" like this, there is likely more nefarious activity going on as well.

Negative 100 stars

This is a hit-or-miss Burger King.

My experiences here are very mixed ranging from excellent service and food that actually looked almost like what was on the advertisement, to waiting upwards of 20 minutes by myself in the drive-thru only to find a quarter of the order missing. When I went back the next week for a replacement with another order, the exact same thing happened as well.

The staff is usually very friendly here, but it also seems like they're usually understaffed at times. Hopefully they find a way to fix their issues, this used to be a consistently better location but seems flustered as of late.