I have rented for 6 months. I have not been impressed. They only allow one name on unit. I lost my I'd so my friend used her I'd . it was set on auto pay. We canceled the card because other charges on it. I was away working . I tried to use different card . this I could not without filing new paperwork. I have to call every month to pay. If your late late charges . ok. The rents paid, 3 weeks later , they haven t activated my access numbers. It's Sunday. My rents been paid and I am still not able to enter my unit This is pretty frustrated. I recently learned that everyone get s to pick there own access number. I was not offered that option . They just assigned a number. That caused problems if I lost the card with access number. Not only because I couldn't remember but because the person name is in has to get the replacement . I think u should be able to put the names of both people that are sharing the unit. Only 1name on a unit. Both of the renters should have access .